Sunday, March 3, 2019

How to drive away customers:

So I used to be a customer of "Drs Foster and Smith" online store for Pet medicines and other pet supplies.

They were bought by PETCO. I got the email about that a month ago.

In the past two weeks I have gotten more than 30 emails telling me about the wonderful deals available to me from Petco.

I unsubscribed... three times.

But they "want my business"..."to establish a relationship" as a pet owner . Nice way to start out there, assholes. I got maybe 3 emails a year from Foster and Smith, and I liked it that way. Spamming me at a rate of more than twice a day doesn't do much to make me want to do business with you. In fact, It pretty much makes sure I won't.

Does anyone in the marketing department have any sense at all?



3 comments:

Old NFO said...

Apparently Not!

Jonathan H said...

Yeah... I've gotten that from a number of websites that I haven't even done business with yet. It really annoys me when the site sends me multiple emails about something I looked at briefly - or keeps telling I left something in my cart days or weeks after I bought it from them!

Dwan Seicheine said...

no.